Legal · Personal Injury · Mass Tort · General Practice
Every Intake Call Answered. Every Case Qualified. No Exceptions.
We build AI intake voice agents, case pipeline dashboards, and referral outreach systems for law firms. Compliance-ready. Trained on your case types. Live in weeks. The callers you miss tonight are signing with someone else tomorrow.
24/7
Intake coverage: no missed calls
0.918
Avg eval score on intake accuracy
100%
Compliance-ready configuration
1:42
Average intake call duration
Where cases are being lost right now
- Intake calls missed after 5pm or during court. callers who hang up call your competitor next
- Inconsistent intake quality when different staff run the script differently on different days
- High-value leads going cold because nobody followed up within the first 24 hours
- Mass tort campaigns generating hundreds of inbound calls your team cannot physically handle at volume
- No clear view of your case pipeline. how many cases are at what stage and what the portfolio is actually worth
- Intake staff time consumed by unqualified callers who were never viable cases
Most firms patch the intake gap with answering services that take a message and hope the caller waits. They do not. We build AI intake systems that run your full script at any volume, at any hour, with no quality variance.
AI tools built for law firms
Every system is custom to your practice area, intake script, and compliance requirements.
AI Intake Voice Agent
Answers every inbound call with a compliant intake script, qualifies the caller against your case criteria, collects all structured data, and flags high-value cases for immediate attorney review. Designed with compliance guardrails for healthcare and legal.
- Full intake script trained on your case types and qualification criteria
- Per-field confidence scoring: anything below threshold flagged for human review
- Structured case data pushed to your CRM or case management system after every call
Case Pipeline Dashboard
Real-time view of your entire case portfolio: cases by stage, intake-to-sign rate, average case value by type, settlement pipeline, and referral source performance. One screen instead of five reports.
- Integrates with Clio, Filevine, MyCase, or your case management platform
- Intake conversion rate by call source and campaign
- Settlement timeline and expected value by case cohort
Outreach Automation
Personalized outreach to referral sources: doctors, chiropractors, hospital social workers, and past clients. Multi-channel, sequenced, and scaled without a dedicated marketing person.
- Referral partner nurture sequences with personalized messaging
- Past client re-engagement for ancillary matters
- All replies in one inbox, sorted by relationship type
What this looks like in practice
The after-hours intake gap
A personal injury firm generates 40% of their inbound calls between 5pm and 9am. Their answering service takes a message. Half those callers have already called another firm by morning. An AI intake agent answers every call after hours with the firm's full intake script: collecting case details, qualifying by case type, flagging urgent situations, and pushing structured data to the CRM before the attorney arrives. Morning callback list is pre-sorted by case value.
Mass tort volume that overwhelms staff
A mass tort firm runs a campaign targeting 500 inbound calls per week. Their intake team can handle 80. The remaining 420 calls go to an AI agent running the full intake script: collecting exposure details, qualifying against the litigation criteria, and scoring each case 0 to 100. Only the qualified cases reach a human. The firm triples campaign scale without hiring.
Referral source pipeline with no visibility
A personal injury firm gets 60% of cases from medical referrals. They have no system tracking which referral relationships are active, declining, or new. A case pipeline dashboard shows referral volume by source, trend over 90 days, and average case value per referral partner. The managing partner can see in one view which relationships need attention and which are growing.
Why law firms choose Kingbird over SaaS intake tools
Compliance built in, not bolted on
We build the compliance guardrails into the agent from day one: appropriate disclosures, escalation paths, no unauthorized practice of law. Not a checkbox. Actual configuration.
Your intake script, not a template
The agent runs your script. Your case criteria, your qualifying questions, your language. It does not sound like a generic answering service because it is trained on your firm.
Per-field confidence scoring
Every piece of data captured in a call is scored for accuracy. Low-confidence fields are flagged before they hit your case management system. Bad data does not enter your pipeline.
Scales to any call volume
Whether you are handling 20 calls per day or 500 during a mass tort campaign, the system answers them all. Capacity is not a constraint.
Common questions from law firm operators
Is the AI intake voice agent compliance-ready for legal and healthcare environments?
Yes. The system is designed with compliance guardrails from the ground up: appropriate disclosures, no legal advice, structured data handling, and configurable escalation paths. We walk through your specific compliance requirements during scoping and build the guardrails in before go-live.
Can the agent handle mass tort intake with specific exposure questions?
Yes. The intake script is fully custom to your case type. For mass tort, that means product-specific exposure questions, date of diagnosis or injury, treatment history, and any litigation-specific criteria. The script is yours. We train the agent on it.
What happens when a caller is in distress or has an emergency situation?
The agent identifies escalation triggers and routes immediately to a human or after-hours emergency line. You define the escalation criteria. The system never handles a situation it is not configured to handle. There is always a handoff path.
Can it integrate with Clio, Filevine, or our existing case management software?
Yes. We integrate with Clio, Filevine, MyCase, Litify, and most platforms with an API. We assess your specific setup during the scoping call. If your platform is less common, we evaluate integration options before committing.
How does the per-field confidence scoring work?
Every data point captured during an intake call, name, contact information, case details, dates, injury type, is scored for confidence based on how clearly it was stated and captured. Fields below your confidence threshold are flagged for human review before the case record is finalized. This prevents bad data from entering your case management system.
What does an AI intake agent cost for a law firm?
Starting at $14,500 for standard deployment. Mass tort or multi-location configurations are custom-scoped. Book a free audit and we will put a specific number against your call volume and intake requirements within a week.
Stop losing cases to missed calls.
Free 30-minute AI audit. We will map your intake gaps, walk through what a custom build looks like for your practice area, and put a number against it. No obligation.